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Delivery Hero: It's time to deliver #Rights4Riders

#Rights4Riders

Delivery Hero – the global corporation behind 11 food delivery brands – acts as though they are above the law, driving down standards for delivery riders worldwide.  

Delivery Hero’s is multi- billion dollar turnover is built on the backs of riders who are pushed to make deliveries at breakneck speeds. Working on poverty pay, under exploitative algorithmic management, and with the constant threat of deactivation, riders are being forced to work longer and longer hours to survive.  

Enough is enough! Riders are standing up - refusing low pay, dangerous conditions, deactivations, and the ongoing denial of their rights.

Riders' demands

Riders around the world have united behind four clear, non-negotiable demands that Delivery Hero must meet to guarantee safe, fair and dignified work for everyone on its platforms.

Fair pay

Pay us a living wage – including pay for every minute we work, including waiting time.

Safer work

Take responsibility for workplace injuries and protecting us from violence and harassment.

Algorithmic transparency

Consult and negotiate with us on how algorithms assign work, evaluate performance and set pay.

Rights at work

Respect our fundamental rights to join a union and collectively bargain.

Stop hiding behind your brands—deliver riders’ rights worldwide
Delivery Hero’s shameful track record

Delivery Hero’s brands have a global record of cutting corners on safety, pay and legality—here are some of their worst offences.

Baemin

With the highest workplace accident rate in Korea, riders risk their lives daily.

Glovo

Misclassifying workers and ignoring the Riders’ Law in Spain.

Foodora

Exiting Canada and Australia, making their entire workforce unemployed rather than facing their mounting legal issues.

PedidosYa

Riders risking their lives in insecure jobs and poverty pay.

Yemeksepeti

Failing to address poor health and safety record including numerous worker deaths in Turkey.

Get Involved
Join a union

When riders organise together, we gain the collective power to win fair pay, safety and respect.

Spread the word

Join the #Rights4Riders campaign—spread the word and share our materials.

Share your story

Tell your story - share with us your daily reality of how Delivery Hero brands treat their riders.

CAMPAIGN MATERIALS
Deliver #Rights4Riders
Who owns it?
Rules of the game
Delivery Hero: Raise the bar

The era of dodging responsibility is over.


Across Glovo, Foodpanda, Talabat, Yemeksepeti, Baemin and every one of your 11 brands, riders are united behind one message: deliver #Rights4Riders everywhere you operate. Your investors, your restaurant partners and your customers are watching—so prove you stand by your Leadership principles to “Own It” and “Bring Good Vibes” by guaranteeing decent pay, safety, algorithmic transparency and the right to organise in every market.

Delivery Hero, the next step is clear: sit down with riders’ unions in each country you operate and ITF on the international level and let's "Raise the Bar" and deliver real change together.

Connected

ニュース

ニュース

カタールの政府・交通運輸企業との意見交換会

 ITF とカタール労働省は、カタール国内および国際的な運輸・物流企業と意見交換会を開催し、同国の交通運輸部門における国内労働法および国際労働基準の適用について議論した。  4 月末にドーハで開催されたこの会議では、経済、気候、衛生をめぐる不確実性の高まりを受け、交通運輸産業のレジリエンス(回復力)とサステナビリティ(持続可能性)を確保するために

resources

Resources

セーフレート(安全報酬)、安全な道路、持続可能な路面運輸のためのグローバルビジョン

背景文書。 世界中の路面運輸労働者は、低コストの入札慣行、不合理なスケジュール組み、低賃金により、仕事のプレッシャーが増大している。こうしたプレッシャーは、グローバル・サプライチェーンの頂点に君臨する企業(顧客企業または「経済的使用者」)と、下請けに過度に依存したビジネスモデル、不公平を通り越した文字通り破壊的な競争のレベルに起因している。その結果、運転手は過度な長時間労働、疲労した状態での運転