Skip to main content

Working conditions worsening for 90% of aviation workers globally, new data shows

news Press Release 27 Sep 2022

Survey of over 3,700 aviation workers saw 9 in 10 say the quality of jobs is declining in their industry.

-  World’s aviation unions announce findings ahead of the International Civil Aviation Organization Assembly in Montreal.

-  International Transport Workers’ Federation formally submits extensive ‘New Deal for Aviation’ plan to tackle travel chaos.

Tuesday 27th September 2022. Montreal, Canada. A survey of more than 3,700 aviation workers from around the world has revealed that working conditions are declining for 90% of employees.

The findings were revealed ahead of the International Civil Aviation Organization’s Assembly in Montreal, Canada, with aviation unions sounding the alarm that travel crises and major disruptions would become the norm without urgent action. Of 3713 responses to the question ‘Do you think the quality of jobs is declining in the aviation industry?’, 3279 (89%) replied ‘Yes’. The survey covered workers from more than 120 countries globally.

Three quarters of respondents to the survey organised by the International Transport Workers’ Federation (ITF) also reported that they did not feel respected by their employer. There is growing pressure on the aviation industry to tackle the underlying causes of widespread travel chaos over the summer including mass cancellations and flight capping at key airports.

In response, ITF officially submitted its proposed ‘New Deal for Aviation’ plan to the ICAO Assembly. This seeks to form new national aviation bodies to oversee robust operating standards and sustainable employment practices in the industry. Endorsed by over 250 affiliated unions, representing over 1 million aviation workers, the bodies proposed in the New Deal would bring together governments, employers, unions and the public to create country specific national aviation plans.

The New Deal envisages governments’ transport departments working with key industry stakeholders to address structural issues within aviation; only one in five of those surveyed thought that their government was doing a good job of managing the aviation industry.

The ITF’s plans also seek to mandate action from the industry on decarbonisation, digitalisation, and sustainable funding.

Stephen Cotton, General Secretary of the ITF, commented: “Years of deregulation, privatisation, and cost-cutting have sliced working conditions to the bone. This has led to the worker shortages and widespread travel disruption that so many of the public have been exposed to over the last few months. Aviation needs a new deal that emphasises collaboration for an equitable industry, otherwise current crises will become the norm.”

A recent industry report found that during the Covid-19 pandemic, 15 of the world’s largest airlines eroded working conditions for hundreds of thousands of aviation workers, including aggressive anti-union tactics and ‘fire and rehire’ policies.

Edgardo Llano, General Secretary of Argentine union Asociación del Personal Aeronáutico (APA) and Chair of the ITF’s Aviation Section said: “Unions attending the Assembly committed to bring the ‘New Deal’ before their national governments and employers, as a demonstration of what should underpin an economically, socially and environmentally sustainable aviation industry.”

Sara Nelson, International President of Association of Flight Attendants and Vice-Chair of ITF’s Aviation Section, said: “Aviation is all about bringing people together all around the globe. Our job and our agenda is to continue to make that possible. That means a living wage, a secure home, respect and safety on the job, with time to enjoy life for all of the people who make it possible for planes to fly. And it means doing our part to protect our earth with clean air, water and smooth jet streams. Transportation workers are united and organising with urgency to ensure sustainable aviation with good union jobs is our collective future.”


Notes to editors

A New Deal for Aviation lays out key steps for the aviation industry to ensure its long-term viability. Its central recommendations include:

  • Formation of national aviation bodies that bring together industry stakeholders, including employers, governments and unions, to ensure a resilient and safe aviation service delivery chain.
  • Introduction of robust operating standards for all aviation services as a condition of entry into the industry.
  • Empowerment of airport authorities to coordinate and set standards for service provision at airports.
  • Inclusion of provisions that safeguard sustainable employment and high safety standards into air service agreements that regulate the operation of air traffic between nations.
  • Elimination of all forms of violence and harassment against aviation workers by implementing the provisions of mechanisms such as Montreal Protocol 14 and ILO Convention 190 into national law.
  • Commitment to genuine carbon neutral growth beyond 2019 traffic levels.
  • Embedding aviation workers in decision making through Just Transition Committees at all levels to ensure the industry can retain the highly skilled and experienced workforce that will be crucial to identifying, developing and deploying sustainability initiatives.
  • Inclusion of workers in decision-making related to the need, development and deployment of digital technologies that complement a highly skilled, safety-critical industry and maintain the human interaction that passengers rely on.

Aviation Union Member Full Survey results:

1. Do you think that the quality of jobs are declining in the aviation industry?

Yes: 3279

No: 409

2. Do you feel that your job or role is respected by your employer? 

Yes, I feel respected: 849

No, I don't feel respected: 2839

3. In whose interest does your employer act?

The company's workers: 487

The company's shareholders: 3201

4. Is your government doing a good or bad job managing the aviation industry?

My government is doing a good job: 790

My government is doing a bad job: 2898

5. Do you think that the industry would be better if workers were involved in decision making?

Yes: 3532

No: 156

About ITF

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led global federation of 670 trade unions in 147 countries, representing over 18 million workers in all transport sectors. The ITF passionately campaigns for transport workers’ rights, equality and justice.

Media contact

For all media enquiries, please contact Edward Clark at: