The ILO Code of Conduct
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محتوى الصفحة: Home > مجلة النقل الدولي "Transport International" > Issue 19 April 2005 > Beating the Aggressors > The ILO Code of Conduct
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Core issues
The policy should address at least the following:
- The definition of workplace violence
- A statement that no workplace violence would be tolerated.
- An engagement in support of any action targeted at creating an environment free from workplace violence.
- The provision of a fair complaints system, that is free from retaliaton and that protects against abusive or frivolous complaints
- Information, education and training for workers and the public
- Measures to prevent, control and, as appropriate, eliminate workplace violence
- Measures relating to intervention and management of violent incidents
- A commitment to effective communication of the policy
- Confidentiality.
- Workplace security issues
- To minimise the risk of workplace violence in service sectors, the following should be taken into account:
- The identification of areas at special risk and the level of risk
- Access to and from the workplace, including parking areas and transport facilities
- The existence of security services
- The elimination of impediments to a clear view at the workplace
- The identification of restricted areas
- The installation of security systems in dangerous areas, after consultation with workers and their representatives
- The banning of weapons except as an inherent requirement of a specific job
- Restrictions on alcohol and drugs in the workplace
- Access control systems for workers and/or visitors, where appropriate (ID, reception desks, gates etc)
- ID documents for workers where appropriate
- ID for visitors where appropriate
- Cooperation among enterprises on collective security.
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Extracts from the ILO “Code of practice on workplace violence in services sectors and measures to combat this phenomenon”. www.ilo.org
الصفحة الرئيسية للأقسام:
Issue 19 April 2005
صفحات أخرى لـ Issue 19 April 2005:
After the Tsunami | Open skies: open to whom? | Container congestion | A Brighter Lookout? | Checkpoint Hell | TI Briefing 10: Multinational Companies in the Rai | Commentary: Return of the welfare state? | Reflections: Readers’ priorities for 2005 | Commentary: "Violence is normal" | Working life: Blue skies and spiral landings | Comment: Dockers prepare for an unwanted fight
صفحات أخرى لـ Beating the Aggressors:
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